Frequently Asked Questions
Everything you need to know about your Astr shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary cuts may vary slightly by style.
Do you ship internationally?
Yes, Astr ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can request a change within 30 minutes of placement; otherwise, you will need to initiate a return once the package arrives.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer interest-free installments through Afterpay for eligible orders.